Accessibility at devlin.ai

We're committed to making devlin.ai usable by everyone, including learners and designers with disabilities. This page describes what we've done, what's in progress, and how to report an issue.

Standard

Our public conformance commitment is WCAG 2.0 Level AA, the standard incorporated by the revised Section 508 rule. Internally we implement against WCAG 2.1 Level AA (a strict superset of 2.0), so we also meet the newer baseline many enterprise and government buyers now expect, such as the WCAG 2.1 AA level referenced by the 2024 ADA Title II rule.

What conforms today

• The three learner-facing simulation widgets (text chat, voice, and coach embeds) use semantic HTML, ARIA labels, keyboard-only navigation, visible focus indicators, and screen-reader live regions.
• The builder, account, and marketing pages are covered by automated checks on every release and a dated audit. Every page, dialog, and menu is scanned against WCAG 2.1 Level A and AA, tabbed through by keyboard, checked for contrast at rest, on hover, and on focus, and checked for layout at a 320px width and at 200% zoom, in both the dark and the light theme. A release does not ship while any of these checks fails.
• The builder, account, marketing, and documentation pages can be shown in a dark theme (the default) or a light theme, or follow your device. Choose it under Theme in the account menu, or at the bottom of the devlin.ai home page when you are signed out. Simulations, coaches, evaluators, and journeys keep the appearance their designer set.
• The appearance tab in the builder validates designer-chosen colors against WCAG AA contrast in real time and surfaces a one-click "Fix all to AA" helper when any pair fails.
• Embeds respect the OS-level prefers-reduced-motion preference and mirror the simulation's configured language onto the page so screen readers announce in the right voice.
• This accessibility statement and the footer link to it.

Known gaps

• Designer-chosen colors are warned, not blocked: our out-of-the-box embed defaults meet WCAG AA, but designers can override embed colors in the appearance tab. When a chosen pair falls below AA, the builder flags it in real time with a contrast badge, a warning banner, and a one-click "Fix all to AA" helper, but it does not currently block saving or publishing. A published simulation can therefore still use non-conforming colors if a designer overrides the warning.
• Voice mode and synchronized captions (WCAG 1.2.4): our voice widget shows a transcript that updates after each character turn finishes, not synchronized with the audio. Learners requiring synchronized captions should use the simulation's text mode, which runs the same simulation engine and has no audio to caption. Both modes share the same scenario and behavior.
• Testing is automated: our checks are run by machines, and the audit screenshots were read by AI reviewers. Screen reader output (NVDA with Chrome) has been verified on these flows only: the evaluator form, a text simulation, the coach, part of the simulation editor, and the theme control in the account menu. No testing by people with disabilities has been performed yet.
• Phone-width screens: a small number of layout issues at a 320px width are open, in the journey editor and player and on a few builder pages (a long title in an editor or on a hosted project's page, the coach editor). They are listed in the conformance report below.

Accessibility Conformance Report (VPAT)

Our Accessibility Conformance Report, prepared using the VPAT 2.5 WCAG edition, covers the builder, the account and organization pages, the public marketing and legal pages, and the learner-facing surfaces (text, coach, and voice embeds, the evaluator form, and the journey player in standalone and LMS-wrapped form) against WCAG 2.1 Level A and AA. It states conformance only where our automated checks and reviews verify it, and names the same known gaps listed above.

Download the VPAT 2.5 ACR (PDF)

Reporting an issue

Email accessibility@devlin.ai with the simulation URL and a description. We respond within two business days.

Last updated: 2026-10-03. This page reflects the published VPAT 2.5 report above, dated October 2026.