Solutions: Healthcare

Practice patient conversations with synthetic scenarios

Build AI simulations for patient intake, difficult conversations, and clinical communication using fictional patients you write. Learners respond in their own words, and the AI evaluates each conversation against your criteria.

Text or voice · Scored against your criteria · Results in your course and LMS

What learners practice

A few illustrative healthcare scenarios. You write your own, with the characters, stakes, and details your learners actually face.

Example scenario

A nervous patient before a procedure

A fictional patient is anxious about pain and recovery. The learner explains what will happen in plain language and responds to each worry without dismissing it.

Example scenario

Intake with a vague historian

A fictional patient gives short, unclear answers about their symptoms. The learner uses open and follow-up questions to build a clear picture.

Example scenario

A family member upset about wait times

A relative in the waiting room is angry that no one has updated them. The learner acknowledges the frustration and explains what they can share and when.

Example scenario

Explaining discharge instructions

A fictional patient with limited health literacy is going home with new medications. The learner explains the plan simply and uses teach-back to check understanding.

How devlin.ai handles it

1

Build the simulation

Describe who the learner is talking to and what they need to practice. The AI builds a working simulation with evaluation criteria you can edit.

2

AI evaluates against your criteria

Each learner is scored against the criteria you defined and gets feedback on their conversation. No manual grading.

3

Results go back to your course

Pass/fail and score are written to Storyline variables or reported to your LMS, and every transcript is ready for review.

Example evaluation criteria

Illustrative criteria a designer might write for this scenario. You set the criteria and the pass threshold.

  • Introduced themselves and their role
  • Used plain language instead of clinical jargon
  • Acknowledged the patient's concerns before moving on
  • Checked understanding with teach-back

Try a simulation for this scenario

We filled in an example. Edit it to match your learners, then build and play a short simulation.

Useful for healthcare training

Voice mode

Learners can talk with the character out loud instead of typing. Offer text, voice, or let each learner choose before the session starts.

Several languages, one link

Add languages to a simulation and learners get the conversation, the widget, and their feedback report in their language, in text and voice.

AI coaches

Link a coach to your simulations and it walks learners through what to improve in a personalized debrief afterward.

Full transcripts and CSV export

Read every word of every conversation next to its evaluation, and export results to CSV for your own reporting.

Built for synthetic training content

devlin.ai is designed for fictional scenarios written by your instructional designers. It is not designed to process patient data or protected health information, and a Business Associate Agreement is not offered. Keep every scenario synthetic.

Frequently asked questions

Can we use real patient cases?

No. devlin.ai is designed for synthetic training content. It is not designed to process patient data or protected health information, and a Business Associate Agreement is not offered. Write fictional patients and scenarios instead.

What kinds of skills fit this format?

Conversation skills: intake questions, explaining a plan in plain language, responding to emotion, and checking understanding. It is practice for communication, not for hands-on clinical procedures.

Can learners practice in another language?

Yes. Add languages to a simulation and learners get the conversation, the widget, and their feedback report in that language, in text and voice.

Can learners speak instead of type?

Yes. Voice mode lets learners talk with the patient character out loud, and you can let each learner choose text or voice.

How much does it cost to run?

Editing, publishing, viewing analytics, and reviewing transcripts are free. Credits are only used when the AI runs, such as a chat turn or an evaluation. See How credits work for typical costs per learner.

Other use cases

Build your first healthcare simulation

Book a demo for a walkthrough, or sign up and start building in minutes.