Solutions: Management & HR

Give managers a place to practice the conversations they avoid

Build AI simulations for performance reviews, conflict resolution, and coaching. Managers practice with a realistic employee, and the AI evaluates each conversation against your criteria.

Text or voice · Scored against your criteria · Results in your course and LMS

What learners practice

A few illustrative management and HR scenarios. You write your own, with the characters, stakes, and details your learners actually face.

Example scenario

Feedback on missed deadlines

A direct report has missed three deadlines and gets defensive. The learner describes the specific behavior and its impact, then agrees on next steps.

Example scenario

A performance review the employee disagrees with

An employee expected a higher rating. The learner explains the reasoning, listens, and keeps the conversation productive.

Example scenario

Conflict between two team members

An employee comes to their manager upset about a colleague. The learner listens, avoids taking sides too early, and plans a fair next step.

Example scenario

Delivering a job offer to a hesitant candidate

A recruiter presents an offer to a candidate who is weighing another option. The learner uncovers the candidate's concerns and responds honestly.

How devlin.ai handles it

1

Build the simulation

Describe who the learner is talking to and what they need to practice. The AI builds a working simulation with evaluation criteria you can edit.

2

AI evaluates against your criteria

Each learner is scored against the criteria you defined and gets feedback on their conversation. No manual grading.

3

Results go back to your course

Pass/fail and score are written to Storyline variables or reported to your LMS, and every transcript is ready for review.

Example evaluation criteria

Illustrative criteria a designer might write for this scenario. You set the criteria and the pass threshold.

  • Described specific behavior and its impact
  • Asked for the employee's perspective and listened
  • Agreed on concrete next steps
  • Stayed respectful and direct throughout

Try a simulation for this scenario

We filled in an example. Edit it to match your learners, then build and play a short simulation.

Useful for management and HR training

AI coaches

Link a coach to your simulations and it walks learners through what to improve in a personalized debrief afterward.

Voice mode

Learners can talk with the character out loud instead of typing. Offer text, voice, or let each learner choose before the session starts.

Knowledge bases

Upload reference documents and attach them to a simulation or coach so the AI grounds its responses in your material. Included on Core and higher plans.

Full transcripts and CSV export

Read every word of every conversation next to its evaluation, and export results to CSV for your own reporting.

Frequently asked questions

Can the simulation follow our leadership framework?

Yes. Write your framework into the evaluation criteria so managers are scored against it, and attach reference documents as a knowledge base so the AI grounds its responses in your material. Knowledge bases are included on Core and higher plans.

Can managers get coaching after they practice?

Yes. Link an AI coach to the simulation and it reviews how the manager did and walks them through what to improve in a personalized debrief.

Can managers practice out loud?

Yes. Voice mode lets learners talk with the employee character instead of typing, and you can let each learner choose text or voice.

Can we review what managers said?

Yes. You can read the full transcript of every conversation alongside its evaluation, and export results to CSV.

How much does it cost to run?

Editing, publishing, viewing analytics, and reviewing transcripts are free. Credits are only used when the AI runs, such as a chat turn or an evaluation. See How credits work for typical costs per learner.

Other use cases

Build your first management and HR simulation

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